The HP Service Manager for the Asia Pacific region including, Japan, Australia and New Zealand, Costi Shaul has announced that Celmac is the highest rated channel partner for HP products in the South Pacific region.
Jonny Rumney, the NSW State Manager said “At Celmac we try to go above and beyond when it comes to Service and Support. Because I started in this industry as a service engineer I know the pain points of customers and therefore have built our team that put service and support first. This AAA rating from HP is not only a real testament to our service team but also the sales team too, as they have been trained to get their hands dirty when required”.
Wayne McIntyre the Managing Director of Celmac said the award was “all about teamwork and covering for each other to serve the best interests of our customers. We have invested heavily in our technical support department with 2 engineers in Melbourne, 2 in Sydney and 1 in Brisbane. Our focus is on training and colour management. An example of that is Celmac having the only DPE (Digital Print Expert) for Fogra in Australia being able to help companies achieve the Fogra Process Standard Digital certification.