Proudly Australian and with a history that harks back to the 1950s, one of Australia’s leading textiles distributors, the Shann Group, today announced that it has become a new Mimaki Australia dealer.
Shann -"a significant step forward in strengthening Mimaki’s presence in Australia"
Shann got its name from the late Frank O’Shannassy, who started out selling sewing threads from his family home, working with his wife Barbara and their nine children…truly a family business!
This origin story has largely stood the test of time, navigating various mergers and buyouts, but in 1987 the O’Shannassy family purchased the company in its entirety, making it 100% Australian owned.
Now with more than 20 years experience in durable digital print media, Shann has built a strong reputation for providing high-quality solutions for both indoor and outdoor applications, prompting Jason Hay, National Sales Manager at Mimaki Australia, to say: "Shann is highly regarded by top customers for its 3.2–5M wide printing media, introducing high-performance media brands such as Drytac, Heytex, and Beaver Paper.”
Kohei Kobayashi, Managing Director at Mimaki Australia, adds: "This partnership marks a significant step forward in strengthening Mimaki’s presence in Australia, through Shann’s nationwide network".
‘Quality is Our Habit’ - service costs reduced
Alongside this news, Mimaki Australia has also released an update to its service fee structure, against the theme ‘quality is our habit’.
Mimaki Australia CEO Kohei Kobayashi
Until now, Mimaki Australia’s service call-out fees were based on four distance-based tiers: within 90km, 160km, 240km, and over 240km from each branch office. From April 1st, 2025, this system will transition to a simpler, two-tiered pricing model: Metro and Non-Metro areas. This means that, for example, the call-out fee for areas over 240km, previously set at $578, will be reduced to $480. And for remote areas where customers were previously required to cover the cost of air travel, service visits will now be available for a flat $480 call-out fee with no additional airfare charges.
Kohei Kobayashi notes: "To implement this new structure, we’ve strengthened our call-centre and expanded our Mimaki Authorised Service Agent network. In addition to our existing Service Agents in Perth and Adelaide, last year we extended our reach to Coffs Harbour and more recently to Brisbane and Canberra.”
Both ShannDPM (stand C52) and Mimaki (stand B58) are exhibiting at PacPrint, Sydney in May.
