Roland DG Australia has announced the appointment of Andy Fung of Printpro Solution Pty Ltd as an Authorised Service Agent in Western Australia. His appointment is said to reflect the steadfast commitment Roland DG gives to serving customers through its Roland DG Care initiatives in the far west state.
With a strong passion for technology, Andy Fung holds a Bachelor Degree in Computer Science and has worked in the printing industry, with specific focus on Roland DG machines, for over 17 years. As an Authorised Service Agent, Fung has broad experience with various models of equipment and places emphasis on delivering outcomes that exceed customer expectations.
According to Roland DG Australia Service Manager, Brett Humphreys: ‘’Andy’s attention to detail and strong work ethic means he is focused on keeping Roland DG machines running to their high standard through Preventative Maintenance schedules and responding to any customer requests for machine repairs in a timely manner."
Brett further comments: "We are excited to have Andy’s skills and experience to complement the Roland DG Care Program and look forward to the value he will give our Western Australia customers."
Andy Fung himself says: “I always focus on teaching customers how to get the best out of their Roland DG machines, the most efficient ways to use their equipment and how important it is to take care of their equipment to reduce the costs of repair in the future.”
For more information on Roland DG Care and to contact the Service and Support Team, visit https://www.rolanddg.com.au/support.