Roland DG Australia has appointed former Fuji Xerox operations manager Troy Ryan as its new service manager to lead the Sydney-based service and support team.
| Troy Ryan, service manager Roland DG Australia
Ryan, who started his new role with Roland DG on Monday 8 November, will focus on assisting the delivery of the Roland DG Care program and its range of services including: Fixed Price Scheduled Servicing, industry-leading warranties, and Roland DG Engage installation and training solutions.
“Troy is a hands on manager who has a proven history of leading and supporting teams, and understanding the work they need to undertake to fulfil their roles,” said John Wall, managing director at Roland DG Australia. “We are excited to have Troy join the Roland DG family, and share his many years of knowledge and industry experience with the Service and Support team.”
Ryan comes into the role with over 20 years of operational and strategic management experience in highly competitive multi-national companies. He brings many years of experience in the print services industry, with several years working as field operations manager for Ricoh Australia and seven years working as business operations manager for Fuji-Xerox Australia, managing 50+ personnel across the regions. Most recently, Troy consulted on a National Managed Print Solutions Tender program.