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(Dandenong South) Customer Service Representative

Australian Visual Solutions (AVS) is an established brand which distributes market leading products to the print, sign and display markets nationally.

The Role:
We are seeking a self-driven Internal customer service representative to provide efficient and exceptional customer service.

- Your responsibilities will include:
- Efficiently processing and entering customer orders
- Attending to customer phone calls
- Responding to customer enquiries regarding inventory, deliveries and product
- Recommending product and application solutions
- Assisting our sales team
- Solving problems, resolving complaints and adding value to all customer requests
- Updating/maintaining customer database
- Ensure all customer requests are met in a timely and professional manner.

Essential Criteria:

- Minimum 2 – 3 years’ experience in a fast-paced customer service role – strong phone experience with fast paced customer service environment
- Strong technical competence
- Outstanding customer service ability
- Strong attention to detail
- Positive attitude
- Strong ability to multitask
- Clear and confident written and verbal communication
- Professional presentation and ability to work effectively within a team
- Excellent relationship building skills
- Computer literate – outlook and excel is a must
- Strong problem solving skills
- Current drivers licence

For further information please contact – Jessica Ratcliffe
Or email resume to:

(Posted 9th February 2018)

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