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(Sydney) Customer Product Support - Roland DG Australia

We are looking for a motivated, self-sufficient experienced person, with tertiary qualifications in Roland DG logoelectrical/electronic disciplines, a strong aptitude for service repairs and diagnosis to fulfil the role of Customer Product Support to wide format printing products.

You will be joining a dynamic team located on the Norther Beaches, with over twenty years of operating in Australia.

 This is an office based support role responsible for providing telephone support on technical, software and general print related assistance on Roland products, in-house repairs, demonstrations and training on equipment.

Applications must demonstrate:

    Experience in a customer technical support role preferable
    Strong technical aptitude and problem-solving skills
    Ability to work under pressure
    Positive attitude in dealing with customers
    Excellent communication and interpersonal skills
    Mechanical aptitude or willingness to learn
    Computer networking knowledge
    Windows/Macintosh design application knowledge
Favourable skills and experience:
    Wide format digital Print industry experience
    Understanding of electronics
    Understanding of colour management
    Hands-on printing (digital or offset) experience
    Familiarity with RIP applications
    Graphic Design, familiar with adobe creative suites, Corel or other similar design Software
    Sign Writing industry experience
    Familiarity with the Microsoft Office Suite
    Familiarity with internet and email applications
    Own transport
Salary will depend on qualifications and experience.
To apply for this great opportunity, please send your resume to hr@rolanddg.com.au
You must have the right to live and work in this location to apply for this job.
(Posted 2nd June 2017)

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