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5 Ways to drive customer conversion rates in your stores
by Mark Ryski

Same-store sales are looking a little flat and you need to find ways to deliver better results. There’s still a scent of the financial melt-down lingering, but you survived that crisis and it’s time to start getting the sales needle to move in a positive direction.
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The Five Essential Steps of a Successful Business Turnaround
 by John Treace

I have taken part in many business turnarounds in my career, and time and again noticed the same problems, regardless of whether the reason for the turnaround was a relatively minor situation or a reorganization after bankruptcy. Here are the five steps that need to happen during any major business adjustment and some of the pitfalls to avoid along the way. While this article will focus on sales teams, these steps are of a universal nature and will apply to most departments within a company.
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Idea Analysis and Six Hats

By Glen Chapman  

The Edward De Bono's six thinking hats can help us work through creating and analysing ideas, and allow for easier decision making for you and your business. By using the hats we compartmentalise our thinking so that we can move through the thinking process in a systematic way. This is one very useful process to get a handle on.

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The Priority Matrix

By Glen Chapman  

The priority matrix is a very simple but very effective tool for helping us get through the tasks we have. It is especially useful for those that have problems with too much work on our plate, or can't seem to get to the work we want to do because new jobs keep hitting our desk from customers, phone calls or new projects.

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Planning for success - part II

By Glen Chapman

In this article we are going to look at the next two areas of the strategic management process. The first is developing our business principles and values which combined with the vision you have already developed, to give you the basis of your whole business.

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Planning for success - part I

By Glen Chapman

Many people spend more time planning their annual holiday then they do planning their life or their business. Mostly this is due to the fear of either not knowing what to do, finding the time to do something that appears not to generate income or that they will identify things about their business they didn't want to know. The first two are usually the biggest and the matter of finding time in a small business can be difficult.

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What are your TOWS?

By Glen Chapman  

There are a vast array of processes that help to develop strategies, make decision or test outcomes when planning your business. I want to start to look at working with a SWOT analysis (or a TOWS depending on how you look at it). This process is a very powerful and useful one that can be used in a variety of situation within and outside of your business.

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All Is Calm, All Is Bright

By Cathy Kessler
 
Small business owners have it tough. I know. I'm one of them. It surprises me that we aren't all bald from wearing so many hats! But what can we do to alleviate all the stress and pressure? I can tell you for a fact that a hectic schedule is just a symptom of a bigger problem. Eliminate the root cause of the stress, and you eliminate the stress. Here's how to make sure you are calm and bright.

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The Qualities of a Leader - Part IV

by John C. Maxwell

A summary of "The 21 indispensable qualities of a leader - becoming the person others will want to follow"

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Fail your way to success

Glen Chapman

In this article we look at success and the leadership characteristic of courage,it reminds me of so many people who sit in jobs they don't like. But don't have the courage to make a change and don't understand the principle of failing for growth.

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Is you Software Legit?

by David Berghouse
 
It's estimated that upwards of 30% of software installed is illegitimate - that means that the licence fee has not been paid to the owner. When you buy a piece of software most of the purchase price is essentially a fee to the owner allowing you to use the software on a non-exclusive basis. Non-exclusive means that you're not the sole licensee - anyone willing to pay the licence fee can use the software.

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Wide Format On-line - Newsflash

DES Pty Ltd has appointed Jamie Lockhart to the position of sales executive, sign and display products, in the company’s Brisbane office.

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